Privacy Policy – Itechtics Web Hosting Services

Last Updated: February 8, 2026

1. Introduction

Welcome to Itechtics (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our web hosting services available at hosting.itechtics.org and www.itechtics.org/service/web-hosting-services/.

Itechtics is operated by Itechtics, with offices at:

By using our web hosting services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you sign up for our web hosting services, we collect:

2.2 Payment Information

We collect payment details necessary to process your hosting subscription:

Note: We do not store complete credit card numbers. Payment card information is encrypted and processed through PCI DSS compliant payment processors.

2.3 Technical and Usage Data

We automatically collect certain information when you use our hosting services:

2.4 Website and Application Data

As your hosting provider, we store and process:

2.5 Communications Data

We collect information from your communications with us:

2.6 Cookies and Tracking Technologies

We use cookies and similar technologies on our website and client portal:

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

3.2 Customer Support

3.3 Billing and Payments

3.4 Security and Compliance

3.5 Service Improvement

3.6 Marketing Communications

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

5. How We Share Your Information

We do not sell your personal information to third parties. We share your data only in the following circumstances:

5.1 Service Providers and Infrastructure Partners

We work with trusted third-party service providers who assist in delivering our hosting services:

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

5.2 Domain Registrars

If you purchase domain names through us, we share necessary information with domain registrars to complete registration and maintain WHOIS records (as required by ICANN).

5.3 Legal Requirements

We may disclose your information when required to:

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and your options regarding your data.

5.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6. Data Storage and International Transfers

6.1 Data Center Locations

Your website data is stored in data centers located in:

You can choose your preferred data center location when setting up your hosting account.

6.2 International Data Transfers

If you are located outside the country where your selected data center is located, your information will be transferred internationally. We ensure appropriate safeguards are in place:

6.3 Data Residency

We primarily operate from Pakistan and the United States. Administrative access to customer data may occur from these locations for support, security monitoring, and service delivery purposes.

7. Data Security

We implement industry-standard security measures to protect your personal information:

7.1 Technical Security Measures

7.2 Data Backup and Recovery

7.3 Physical Security

Our data centers provide:

7.4 Organizational Security

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

8. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy:

8.1 Active Accounts

8.2 Closed Accounts

8.3 Legal Requirements

We may retain data longer when required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes.

8.4 Data Deletion

Upon your request or after the retention period expires, we securely delete your personal information unless required to retain it by law. Website files and backups are permanently deleted from our servers.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 Access and Portability

9.2 Correction and Deletion

9.3 Control and Objection

9.4 Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects.

9.5 How to Exercise Your Rights

To exercise any of these rights, please:

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9.6 Right to Complain

If you are located in the EEA, UK, or another jurisdiction with a data protection authority, you have the right to lodge a complaint with your local supervisory authority if you believe we have violated data protection laws.

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

Our website and hosting portal use the following cookies:

Essential Cookies (Required)

Analytics Cookies (Optional)

Marketing Cookies (Optional, Consent Required)

10.2 Managing Cookies

You can control cookies through:

Note: Disabling essential cookies may prevent you from accessing certain features of our hosting service, such as cPanel login.

10.3 Third-Party Cookies

Some third-party services we use (e.g., Google Analytics, payment processors) may set their own cookies. These are subject to the respective third-party privacy policies.

11. Children’s Privacy

Our web hosting services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

12. Third-Party Links and Services

Our website and communications may contain links to third-party websites, services, or applications not operated by us (e.g., domain registrars, WordPress plugins, analytics tools). This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Email Communications and Opt-Out

13.1 Transactional Emails

We send essential service-related emails that you cannot opt out of, including:

13.2 Marketing Emails

We may send promotional emails about new features, special offers, and hosting tips. You can opt out of marketing emails by:

Note: Opting out of marketing emails will not affect essential service communications.

14. Website Migration and Data Transfer

When you request a free website migration from another hosting provider:

We recommend informing your previous hosting provider about the migration and deleting your account after confirming successful migration.

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

15.1 Right to Know

You can request information about:

15.2 Right to Delete

You can request deletion of personal information we have collected, subject to certain exceptions.

15.3 Right to Opt-Out

We do not sell personal information as defined by CCPA. However, you can opt out of the “sharing” of personal information for targeted advertising.

15.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights by:

15.5 Exercising CCPA Rights

California residents can exercise these rights by contacting us using the methods described in Section 9.5. We will verify your identity before processing requests.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitute acceptance of the updated policy.

17. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

18. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@itechtics.org
Support Portal: https://hosting.itechtics.org/
Phone:

Mailing Address: Itechtics
187-A-1 PIA Housing Society
Johar Town, Lahore, 54800
Pakistan

Business Hours: 10AM – 7PM (GMT+5)

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at:
contact@itechtics.org

19. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Pakistan and the United States, without regard to conflict of law principles. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Lahore, Pakistan, or Denver, Colorado, USA, depending on the location of service delivery.

Acknowledgment: By using Itechtics web hosting services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.